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Notice on how to submit a consumer complaint

Pursuant to Article 10 of the Consumer Protection Act (Official Gazette no. 41/14) and its amendments (Official Gazette no. 110/15), we inform consumers that a complaint about the quality of our products and services may be submitted in writing to the address:

KITCHEN POINT j.d.o.o.
Pamukovića Kamila 27A, 22000 Vodice
or by e-mail to
info@studio-habitat.hr

A complaint form can be obtained from our staff or at the till. We will reply to your complaint in writing within 15 days of receiving it at the latest. Your complaint must state the consumer's first and last name, the receipt number and the address to which the reply should be sent.


In case of any discrepancy between this English translation and the Croatian original, the Croatian version shall prevail.

Last updated: 1 April 2026